Privacy Policy – Hitadeha Wellness
Effective Date: 01-09-2025
At Hitadeha Wellness, we value your privacy and are committed to protecting the personal information you share with us. This Privacy Policy explains how we collect, use, and safeguard your data when you use our website www.hitadehawellness.in and our services.
1. Information We Collect
We may collect the following information when you visit or book a service:
Personal Details: Name, contact number, email, and address (for home/hotel service).
Booking Information: Preferred massage service, therapist preference, date & time of booking.
Payment Information: UPI/Online transaction details (processed securely via third-party gateways, we do not store card/UPI PIN).
Website Usage Data: IP address, device details, and cookies for analytics and website improvement.
2. How We Use Your Information
Your information is used only for:
Confirming and managing your bookings.
Providing therapists at your chosen location (home/hotel in Gurugram).
Sending confirmations, reminders, and service updates.
Enhancing user experience on our website.
Ensuring safety, security, and smooth operations.
We do not sell, rent, or share your personal information with third parties for marketing purposes.
3. Data Protection & Security
All booking and payment data is transmitted over secure, encrypted connections (SSL).
Customer information is stored safely and accessible only to authorized staff.
Therapists only receive essential details (name, address, and booking time) needed to fulfill the service.
4. Cookies & Tracking Technologies
Our website may use cookies to:
Remember user preferences.
Improve website functionality and performance.
Analyze visitor traffic for better service.
You can disable cookies in your browser settings at any time.
Therapists only receive essential details (name, address, and booking time) needed to fulfill the service.
5. Third-Party Services
We may use trusted third-party platforms for:
Payments: Secure UPI/online gateways.
Analytics: Tools like Google Analytics to track website performance.
These providers have their own privacy policies, which we recommend reviewing.
6. Your Privacy Rights
You have the right to:
Request access to your personal data.
Ask us to update or correct your information.
Request deletion of your data (subject to legal obligations).
To exercise these rights, please contact us at info@hitadehawellness.in
Analytics: Tools like Google Analytics to track website performance.
These providers have their own privacy policies, which we recommend reviewing.
7. Policy for Minors
Our services are strictly for customers aged 18 years and above. We do not knowingly collect data from minors.
8. Updates to Privacy Policy
We may update this Privacy Policy from time to time. Any changes will be posted on this page with the updated effective date.
9. Contact Us
For any questions or concerns about this Privacy Policy, please contact us:
📧 info@hitadehawellness.in
📞 +91-9211053153
🌐 www.hitadehawellness.in